Nashville Senior AdvisorAscension at Home Saint Thomas is a Medicare-certified home health agency based at 2451 Atrium Way in Nashville, TN 37214. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Tennessee average of 3.5. It beats the Tennessee average on 3 of the measures Medicare publishes and trails on none.
What is Ascension at Home Saint Thomas's Medicare record?
| Agency | Ascension at Home Saint Thomas |
|---|---|
| Address | 2451 Atrium Way, Nashville, TN 37214 |
| Phone | (615) 695-1700 |
| Medicare provider number (CCN) | 447271 |
| Ownership | Proprietary |
| Medicare-certified since | 02/15/1984 |
How does Ascension at Home Saint Thomas score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Ascension at Home Saint Thomas. It is better than the Tennessee average on 3 and worse on 0.
| Measure | Ascension at Home Saint Thomas | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Started care on time | 99.4% | 97.6% | 96.6% | About the same |
| Got better at walking or moving around | 92.8% | 91.5% | 88.6% | About the same |
| Got better at getting in and out of bed | 94.3% | 92.3% | 89.8% | About the same |
| Got better at bathing | 93.4% | 92.7% | 90.7% | About the same |
| Breathing improved | 94.3% | 92.6% | 91.5% | About the same |
| Got better at taking medicines correctly | 91.2% | 90.8% | 88.3% | About the same |
| Medication issues addressed on time | 99.7% | 93.4% | 94.4% | Better |
| Flu shot status checked | 71% | 61.5% | 63.3% | Better |
| Met expected function at discharge | 95.7% | 72.4% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.7% | 1.3% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, flu shot status checked and medication issues addressed on time.
What do patients say about Ascension at Home Saint Thomas?
72% of surveyed patients said they would definitely recommend Ascension at Home Saint Thomas, based on 189 completed surveys. The Tennessee average is 82%.
| Survey question | Ascension at Home Saint Thomas | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 91% | 89% | About the same |
| Team communicated well | 87% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 81% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 87% | 88% | 85% | About the same |
| Would definitely recommend the agency | 72% | 82% | 79% | Worse |
Do Ascension at Home Saint Thomas's patients end up back in the hospital?
Medicare rates Ascension at Home Saint Thomas better than the national rate on: patients who went home and stayed home after care ended and preventable hospital readmissions in the 30 days after care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 89% |
| Preventable hospital readmissions in the 30 days after care | Better Than National Rate | 3.3% |
| Preventable hospital stays during care | Same As National Rate | 10% |
Which home health services does Ascension at Home Saint Thomas provide, and which does it not?
Ascension at Home Saint Thomas reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Ascension at Home Saint Thomas? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Nashville-area ZIP codes does Ascension at Home Saint Thomas serve?
Ascension at Home Saint Thomas tells Medicare it serves 44 ZIP codes in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties, out of 48 in total.
- 37013
- 37027
- 37037
- 37062
- 37064
- 37067
- 37069
- 37072
- 37075
- 37076
- 37086
- 37087
- 37090
- 37115
- 37122
- 37127
- 37128
- 37129
- 37130
- 37135
- 37138
- 37153
- 37167
- 37189
- 37201
- 37203
- 37204
- 37205
- 37206
- 37207
- 37208
- 37209
- 37210
- 37211
- 37212
- 37214
- 37215
- 37216
- 37217
- 37218
- 37219
- 37220
- 37221
- 37228
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Ascension at Home Saint Thomas before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Nashville, TN?
These Medicare-certified agencies are also based in or near Nashville.
- Amedisys Home Health — 4.5 of 5 stars
- Centerwell Home Health — 5 of 5 stars
- All Heart Home Care — 4 of 5 stars
- Advanced Home Health and Hospice of Nashville, LLC — 3.5 of 5 stars
- Tristar Healthcare at Home — 3.5 of 5 stars
- Homefirst of Middle Tennessee, LLC — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Ascension at Home Saint Thomas Medicare-certified?
Yes. Ascension at Home Saint Thomas is certified by Medicare under provider number 447271 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Ascension at Home Saint Thomas's Medicare star rating?
4 out of 5 for quality of patient care. The Tennessee average is 3.5. Its patient survey rating is 3 out of 5.
Does Ascension at Home Saint Thomas provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
