Nashville Senior AdvisorQuality First Home Care is a Medicare-certified home health agency based at 500 South James Campbell Blvd, Suite a in Columbia, TN 38401. Medicare first certified it in 1982, 44 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Tennessee average of 3.5. Its strongest result against the Tennessee average is met expected function at discharge; its weakest is flu shot status checked.
What is Quality First Home Care's Medicare record?
| Agency | Quality First Home Care |
|---|---|
| Address | 500 South James Campbell Blvd, Suite a, Columbia, TN 38401 |
| Phone | (931) 540-0062 |
| Medicare provider number (CCN) | 447184 |
| Ownership | Proprietary |
| Medicare-certified since | 08/23/1982 |
How does Quality First Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Quality First Home Care. It is better than the Tennessee average on 4 and worse on 2.
| Measure | Quality First Home Care | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Started care on time | 99.6% | 97.6% | 96.6% | About the same |
| Got better at walking or moving around | 94.2% | 91.5% | 88.6% | About the same |
| Got better at getting in and out of bed | 95.6% | 92.3% | 89.8% | Better |
| Got better at bathing | 95% | 92.7% | 90.7% | About the same |
| Breathing improved | 91.7% | 92.6% | 91.5% | About the same |
| Got better at taking medicines correctly | 95.1% | 90.8% | 88.3% | Better |
| Medication issues addressed on time | 98.2% | 93.4% | 94.4% | Better |
| Flu shot status checked | 55.2% | 61.5% | 63.3% | Worse |
| Met expected function at discharge | 81% | 72.4% | 71.7% | Better |
| Falls with major injury (lower is better) | 2.8% | 1.3% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, medication issues addressed on time and got better at taking medicines correctly.
Where it trails: flu shot status checked and falls with major injury.
What do patients say about Quality First Home Care?
89% of surveyed patients said they would definitely recommend Quality First Home Care, based on 211 completed surveys. The Tennessee average is 82%.
| Survey question | Quality First Home Care | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Team gave care in a professional way | 95% | 91% | 89% | Better |
| Team communicated well | 92% | 88% | 86% | Better |
| Team discussed medicines, pain and home safety | 89% | 84% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 90% | 88% | 85% | About the same |
| Would definitely recommend the agency | 89% | 82% | 79% | Better |
Do Quality First Home Care's patients end up back in the hospital?
Medicare rates Quality First Home Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 89.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 10.9% |
Which home health services does Quality First Home Care provide, and which does it not?
Quality First Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Quality First Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Nashville-area ZIP codes does Quality First Home Care serve?
Quality First Home Care tells Medicare it serves 6 ZIP codes in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties, out of 39 in total.
- 37174
- 38401
- 38451
- 38474
- 38482
- 38487
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Quality First Home Care before starting care?
Ask about fall prevention
2.8% of its patients had a fall with a major injury during care, against 1.3% across Tennessee. Ask for a home safety review at the first visit and what they change after a fall.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Columbia, TN?
These Medicare-certified agencies are also based in or near Columbia.
- Nhc Homecare of Columbia — 4.5 of 5 stars
- Maury Regional Home Services — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Quality First Home Care Medicare-certified?
Yes. Quality First Home Care is certified by Medicare under provider number 447184 and has been since 1982. Original Medicare pays certified agencies directly for covered home health care.
What is Quality First Home Care's Medicare star rating?
4.5 out of 5 for quality of patient care. The Tennessee average is 3.5. Its patient survey rating is 5 out of 5.
Does Quality First Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
