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Highpoint Hospice: Medicare Hospice Quality Record in Gallatin, TN

Highpoint Hospice is a Medicare-certified hospice in Gallatin, TN with a Hospice Care Index of 10 out of 10 and 3 of 5 stars from family caregivers. Visit…

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Home›In-Home Care›Hospices›Highpoint Hospice

Highpoint Hospice is a Medicare-certified hospice based at 300 Steam Plant Road, Suite 220 in Gallatin, TN 37066. It has been certified since 1988. It cares for about 75 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Tennessee average is 9.6. Family caregivers rate it 3 out of 5 stars. It is better than the Tennessee average on 1 of the index's visit and discharge indicators.

10 / 10Hospice Care Index
★★★☆☆3 / 5Family caregiver survey
75Patients on an average day
1988Medicare-certified since

What is Highpoint Hospice's Medicare record?

HospiceHighpoint Hospice
Address300 Steam Plant Road, Suite 220, Gallatin, TN 37066
Phone(615) 328-5515
Medicare provider number (CCN)441513
OwnershipOther
Medicare-certified since10/11/1988

How does Highpoint Hospice score on Medicare's Hospice Care Index?

Highpoint Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Tennessee average it is better on 1 of the indicators below and worse on 0.

IndicatorHighpoint HospiceTennessee averageU.S. averagevs. Tennessee
Gaps in nursing visits longer than 7 days (lower is better)44.5%44.6%52.4%About the same
Patients discharged alive within 7 days (lower is better)6.7%9.3%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)30.5%30.4%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)2.9%8.9%8.5%Better
Live discharge followed by death in hospital (lower is better)1.9%1.9%2.1%About the same
Nurse minutes per routine home care day12.2 min12.7 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends6.4%8%9.6%About the same
Patients visited by a nurse in the last 3 days of life92.9%92.9%89.3%About the same

Separately, 100% of its patients received all seven recommended care steps at admission (Tennessee average 98.9%) and 64.2% were visited by a nurse or social worker on at least two of their last three days (Tennessee average 66.5%).

What do families say about Highpoint Hospice?

82% of family caregivers said they would definitely recommend Highpoint Hospice; the Tennessee average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHighpoint HospiceTennessee averageU.S. averagevs. Tennessee
Team always communicated well79%83%82%Worse
Team always provided timely help73%80%78%Worse
Team always treated the patient with respect89%92%91%Worse
Right amount of emotional and spiritual support91%92%91%About the same
Patient always got help for pain and symptoms76%78%76%About the same
Caregivers rated the hospice 9 or 1081%84%83%Worse
Would definitely recommend the hospice82%86%85%Worse

Where does Highpoint Hospice deliver care, and to whom?

62% of highpoint hospice's care is delivered at home and its largest patient group by diagnosis is cancer (25%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home62%
In assisted living22%
In a nursing facility13%
In a skilled nursing facility1%
In a hospital1%
In an inpatient hospice unit1%
Primary diagnosisShare of patients
Cancer25%
Dementia22%
Respiratory disease16%
Other conditions16%
Heart and circulatory disease14%
Stroke8%

Which Nashville-area ZIP codes does Highpoint Hospice serve?

Highpoint Hospice tells Medicare it serves 36 ZIP codes in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties.

  • 37013
  • 37022
  • 37027
  • 37031
  • 37048
  • 37064
  • 37066
  • 37072
  • 37075
  • 37076
  • 37080
  • 37087
  • 37090
  • 37115
  • 37122
  • 37129
  • 37130
  • 37138
  • 37148
  • 37184
  • 37186
  • 37189
  • 37201
  • 37203
  • 37205
  • 37207
  • 37208
  • 37209
  • 37210
  • 37211
  • 37214
  • 37215
  • 37216
  • 37217
  • 37218
  • 37221

What should you ask Highpoint Hospice before choosing it?

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

All Medicare-certified hospices in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Highpoint Hospice Medicare-certified?

Yes. Highpoint Hospice is certified by Medicare under provider number 441513 and has been since 1988.

What is Highpoint Hospice's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Tennessee average is 9.6.

How large is Highpoint Hospice?

It cares for about 75 patients on an average day.

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