Nashville Senior AdvisorGentiva is a Medicare-certified hospice based at 7135 Charlotte Pike, Ste. 200 in Nashville, TN 37209. It has been certified since 1994. It cares for about 1830 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Tennessee average is 9.6. Family caregivers rate it 4 out of 5 stars. The index flags 1 area where it is worse than the Tennessee average, starting with patients discharged alive after 180 days or more.
What is Gentiva's Medicare record?
| Hospice | Gentiva |
|---|---|
| Address | 7135 Charlotte Pike, Ste. 200, Nashville, TN 37209 |
| Phone | (615) 889-5995 |
| Medicare provider number (CCN) | 441545 |
| Ownership | For-Profit |
| Medicare-certified since | 06/20/1994 |
How does Gentiva score on Medicare's Hospice Care Index?
Gentiva scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Tennessee average it is better on 1 of the indicators below and worse on 1.
| Indicator | Gentiva | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 25.8% | 44.6% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 8.5% | 9.3% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 34.6% | 30.4% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 10.1% | 8.9% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 2.3% | 1.9% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.4 min | 12.7 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7% | 8% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95.5% | 92.9% | 89.3% | About the same |
Separately, 99.3% of its patients received all seven recommended care steps at admission (Tennessee average 98.9%) and 72.4% were visited by a nurse or social worker on at least two of their last three days (Tennessee average 66.5%).
What do families say about Gentiva?
87% of family caregivers said they would definitely recommend Gentiva; the Tennessee average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva | Tennessee average | U.S. average | vs. Tennessee |
|---|---|---|---|---|
| Team always communicated well | 83% | 83% | 82% | About the same |
| Team always provided timely help | 80% | 80% | 78% | About the same |
| Team always treated the patient with respect | 93% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 78% | 78% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 85% | 84% | 83% | About the same |
| Would definitely recommend the hospice | 87% | 86% | 85% | About the same |
Where does Gentiva deliver care, and to whom?
53% of gentiva's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 53% |
| In assisted living | 23% |
| In a nursing facility | 16% |
| In a skilled nursing facility | 8% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 29% |
| Cancer | 22% |
| Dementia | 21% |
| Respiratory disease | 11% |
| Stroke | 9% |
| Other conditions | 9% |
Which Nashville-area ZIP codes does Gentiva serve?
Gentiva tells Medicare it serves 64 ZIP codes in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties.
- 37013
- 37014
- 37016
- 37022
- 37027
- 37031
- 37037
- 37046
- 37048
- 37060
- 37062
- 37064
- 37066
- 37067
- 37069
- 37072
- 37075
- 37076
- 37080
- 37085
- 37086
- 37087
- 37090
- 37115
- 37122
- 37127
- 37128
- 37129
- 37130
- 37135
- 37138
- 37148
- 37149
- 37153
- 37167
- 37174
- 37179
- 37184
- 37186
- 37189
- 37201
- 37203
- 37205
- 37206
- 37207
- 37208
- 37209
- 37210
- 37211
- 37212
- 37214
- 37215
- 37216
- 37217
- 37218
- 37220
- 37221
- 37228
- 38401
- 38451
- 38474
- 38476
- 38482
- 38487
What should you ask Gentiva before choosing it?
Ask how eligibility is reviewed
34.6% of its live discharges came after six months or more of care (Tennessee average 30.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Nashville, TN?
- Alive Hospice Inc — Hospice Care Index 10 of 10
- Heart and Soul Hospice LLC — Hospice Care Index 10 of 10
- Caris Healthcare — Hospice Care Index 9 of 10
- Enhabit Hospice — Hospice Care Index 9 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Medicare-certified?
Yes. Gentiva is certified by Medicare under provider number 441545 and has been since 1994.
What is Gentiva's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Tennessee average is 9.6.
How large is Gentiva?
It cares for about 1830 patients on an average day.
