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Heart and Soul Hospice LLC: Medicare Hospice Quality Record in Nashville, TN

Heart and Soul Hospice LLC is a Medicare-certified hospice in Nashville, TN with a Hospice Care Index of 10 out of 10 and 3 of 5 stars from family…

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Home›In-Home Care›Hospices›Heart and Soul Hospice LLC

Heart and Soul Hospice LLC is a Medicare-certified hospice based at 51 Century Blvd Ste 110 in Nashville, TN 37214. It has been certified since 2021. It cares for about 59 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Tennessee average is 9.6. Family caregivers rate it 3 out of 5 stars. The index flags 1 area where it is worse than the Tennessee average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
★★★☆☆3 / 5Family caregiver survey
59Patients on an average day
2021Medicare-certified since

What is Heart and Soul Hospice LLC's Medicare record?

HospiceHeart and Soul Hospice LLC
Address51 Century Blvd Ste 110, Nashville, TN 37214
Phone(615) 835-3822
Medicare provider number (CCN)441605
OwnershipFor-Profit
Medicare-certified since06/20/2021

How does Heart and Soul Hospice LLC score on Medicare's Hospice Care Index?

Heart and Soul Hospice LLC scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Tennessee average it is better on 0 of the indicators below and worse on 1.

IndicatorHeart and Soul Hospice LLCTennessee averageU.S. averagevs. Tennessee
Gaps in nursing visits longer than 7 days (lower is better)61.2%44.6%52.4%Worse
Patients discharged alive within 7 days (lower is better)8.3%9.3%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)33.3%30.4%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)6.7%8.9%8.5%About the same
Live discharge followed by death in hospital (lower is better)0%1.9%2.1%About the same
Nurse minutes per routine home care day12 min12.7 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends6.8%8%9.6%About the same
Patients visited by a nurse in the last 3 days of life90.1%92.9%89.3%About the same

Separately, 97.9% of its patients received all seven recommended care steps at admission (Tennessee average 98.9%) and 60.3% were visited by a nurse or social worker on at least two of their last three days (Tennessee average 66.5%).

What do families say about Heart and Soul Hospice LLC?

80% of family caregivers said they would definitely recommend Heart and Soul Hospice LLC; the Tennessee average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHeart and Soul Hospice LLCTennessee averageU.S. averagevs. Tennessee
Team always communicated well76%83%82%Worse
Team always provided timely help81%80%78%About the same
Team always treated the patient with respect91%92%91%About the same
Right amount of emotional and spiritual support88%92%91%Worse
Patient always got help for pain and symptoms78%78%76%About the same
Caregivers rated the hospice 9 or 1084%84%83%About the same
Would definitely recommend the hospice80%86%85%Worse

Where does Heart and Soul Hospice LLC deliver care, and to whom?

59% of heart and soul hospice llc's care is delivered in assisted living and its largest patient group by diagnosis is dementia (36%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
In assisted living59%
At home34%
In a nursing facility6%
In a skilled nursing facility1%
Primary diagnosisShare of patients
Dementia36%
Heart and circulatory disease26%
Cancer13%
Other conditions11%
Stroke10%
Respiratory disease5%

Which Nashville-area ZIP codes does Heart and Soul Hospice LLC serve?

Heart and Soul Hospice LLC tells Medicare it serves 52 ZIP codes in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties.

  • 37013
  • 37027
  • 37031
  • 37037
  • 37046
  • 37060
  • 37064
  • 37066
  • 37067
  • 37069
  • 37072
  • 37075
  • 37076
  • 37080
  • 37086
  • 37087
  • 37090
  • 37115
  • 37122
  • 37127
  • 37128
  • 37129
  • 37130
  • 37135
  • 37138
  • 37148
  • 37153
  • 37167
  • 37174
  • 37179
  • 37186
  • 37189
  • 37201
  • 37203
  • 37204
  • 37205
  • 37206
  • 37207
  • 37208
  • 37209
  • 37210
  • 37211
  • 37212
  • 37214
  • 37215
  • 37216
  • 37217
  • 37218
  • 37219
  • 37220
  • 37221
  • 37228

What should you ask Heart and Soul Hospice LLC before choosing it?

Ask how often the nurse visits

61.2% of Heart and Soul Hospice LLC's patients went more than seven days without a nursing visit at some point, against 44.6% across Tennessee. Ask for the planned visit schedule in writing and who decides when it changes.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Nashville, TN?

All Medicare-certified hospices in Nashville and Davidson, Williamson, Rutherford, Sumner, Wilson and Maury counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Heart and Soul Hospice LLC Medicare-certified?

Yes. Heart and Soul Hospice LLC is certified by Medicare under provider number 441605 and has been since 2021.

What is Heart and Soul Hospice LLC's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Tennessee average is 9.6.

How large is Heart and Soul Hospice LLC?

It cares for about 59 patients on an average day.

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